Política de envío

Shipping & Returns

Transparent policies. Secure transactions. Built to protect both our customers and our brand.

✔ Secure Checkout

Encrypted payment processing & fraud protection

✔ Verified Fulfillment

Tracked shipping with delivery confirmation

✔ Transparent Policies

Clear expectations = better outcomes

Shipping Policy

  • Processing Time: 1-3 days.
  • Shipping Time: 3-8 days
  • Free Shipping: Orders over $59 (VIP members receive free shipping on all orders).
  • 100% Carbon-Neutral Shipping: Every order contributes to carbon removal initiatives. Learn more here.

Delivery timelines are estimates and may vary due to carrier delays, weather, or high-volume periods.

Returns & Refunds

We evaluate returns on a case-by-case basis to ensure fairness, product safety, and system integrity.

  • Returns must be requested and approved before any next steps
  • Solutions can be offered in free product or store credit as viable resolutions

Need Help?

We're here to help resolve any order, shipping, or subscription issues quickly.

Contact Support